Impact of COVID-19 on international logistics

COVID-19 is rampant all over the world. The impact is also occurring on international logistics. We will inform you of the situation and countermeasures we are aware of.
In addition, these are the situations that can be confirmed from within Japan as of today, please contact the customs and delivery company where you live for various details.
■ EMS delivery prohibited area
International flights have been reduced or stopped.
Japan Post has announced the suspension of underwriting of EMS addressed to the following countries.
Asia: China,
North America: USA
Oceania: Australia, New Zealand
Countermeasure:
You can choose a shipping method other than EMS for these areas.
DHL: This is the method with the least delay and quick delivery.
YAMATO GLOBAL Courier: A method that can be delivered at an economical cost.
Please confirm the final shipping cost on the order confirmation screen.
■ About EMS delivery delay
The number of logistics companies in Japan and customs in each country is being reduced.
It takes longer than before to leave Japan and inspect at the customs office of your country. Cases have been reported in which it took three weeks to leave Japan. Cancellation is not possible due to delivery delays. Please be aware of this before ordering.
Shipping is possible, but it takes a long time to leave Japan
Asia: Hong Kong Taiwan, Korea, Singapore, Thailand, Macau
North America: Canada
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