Additional areas where delivery is prohibited or delayed
Due to international logistics congestion, additional delivery prohibited areas have been added. Please also note that some areas are experiencing significant delays. Prohibited delivery areas: Hon...
Began handling Alipay (Alipay/Zipeebao)
We are pleased to announce that we are now accepting Alipay, an international payment service, on our website. Please enjoy shopping with smart and secure payment.
Suspension of Small Packet by air service to Australia
From Japan Post, there was an announcement of the consignment of aviation packaging for Australia. Therefore, the delivery method currently to be shipped to Australia is only UPS.
Delivery Delays due to the Tokyo 2020 Olympic and Paralympic Games
In conjunction with TOKYO2020, there are extra public holidays in Japan. Normally, orders are shipped within 5 business days of order completion; however, these holidays are not included in the bus...
UPS Temporary Suspension Notice to the U.S.A.
UPS delivery to the United States will be temporarily suspended. Please use EMS or Small Packet for orders from the U.S. UPS will continue to be available to Canada and Australia.
Correspondence during Golden Week
All shipping operations will be suspended during Golden Week, a long vacation in Japan. Product orders and inquiries are accepted 24 hours a day. Applicable period: April 29 - May 5, 2021 (Japan t...